Our Privacy Policy

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The Grand Butler (“we,” “our,” “us”) is committed to protecting your personal information. We collect only the data necessary to provide our services, including cleaning, concierge, transportation, listing setup, maintenance, and related home or rental support.

Information We Collect:

We may collect your name, contact details, property address, service preferences, booking information, and any access instructions you choose to provide. When you visit our website or submit a form, we may also collect basic technical data such as IP address and browser type.

How We Use Your Information:

Your information is used to deliver requested services, communicate with you, manage bookings, improve operations, and provide customer support. We do not sell your information.

Sharing of Information:

We may share information only with trusted team members or third‑party platforms required to perform services (e.g., scheduling, billing, or listing management). We may also share information when required by law.

Data Security:

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure.

Your Rights:

You may request access, updates, or deletion of your information at any time, subject to legal or operational requirements.